Chapel Hill may change its towing rules after an upward spike in complaints about predatory towing downtown.
Companies have been using surveillance cameras to catch illegal parkers on private business lots - a tactic towing companies call innovative, but others call predatory.
"It's a very negative experience for people," Town Manager Roger Stancil said. ...
There are no rules against using cameras on private lots.
Thirteen surveillance cameras monitor one parking lot on West Franklin Street.
George's Towing and Recovery contracts with the owner of the lot and TPS Real Estate, which co-manages it. He calls the cameras innovative. ...
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