Mission Hospital and Blue Ridge Regional Hospital receive 5-star hospital designation

Press release

From Mission Health

Mission Hospital Receives Cleverley Five-Star Community Value Award
Award based on financial strength, cost of care, pricing and quality
Asheville, N.C. (June 27, 2013) – Mission Hospital is the recipient of the 2013 Community Value Five- Star Hospital by Cleverley + Associates, representing the ninth time in the last 10 years Mission Hospital has been designated as a Five-Star hospital.

Cleverley’s 2013 State of the Hospital Industry uses the Community Value Index® (CVI) to measure the value a hospital provides to its community. Mission Hospital achieved CVI scores within the top 20 percent of all hospitals in their peer group and was therefore designated as a Community Value Five-Star Hospital.

“We are honored to receive the Community Value Five-Star Award for the ninth time,” Jill Hoggard Green, PhD, RN, President of Mission Hospital and Mission Medical Associates, said. “This award is a testament to Mission Hospital’s outstanding performance in financial strength and quality of care, and we are proud to be in the top 20 percent year after year. We strive to work as a team to improve every aspect of the care we provide to the people of western North Carolina. This award aligns with the policies set forth in our BIG(GER) Aim: to get each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.”

Mission Hospital is the flagship hospital of Mission Health, recognized as one of the nation’s Top 15 Health Systems in 2012 and 2013 by Thomson Reuters and Truven Health Analytics, respectively.

“The topic of hospital value is increasingly being discussed. Issues of pricing and community benefit have been well-publicized but little has been offered to measure the broad scope of value,” James Cleverley, co-author, said. “In response, the Community Value Index® was created to provide an assessment of a hospital’s performance in four areas: financial strength and reinvestment, cost of care, pricing and quality. Fundamentally, the CVI suggests that a hospital provides value to the community when it is financially viable, is appropriately reinvesting back into the facility, maintains a low cost structure, has reasonable charges and provides high quality care to patients.”

Cleverley + Associates, based in Columbus, Ohio, is a leading healthcare financial consulting firm specializing in operational benchmarking and performance enhancement strategies. Cleverley + Associates released the findings as part of its new publication, “State of the Hospital Industry – 2013 Edition.”

About Mission Hospital
Mission Hospital, based in Asheville, N.C., is a not-for-profit hospital that serves as the regional referral center for tertiary and quaternary care in western North Carolina and the adjoining region. Mission Hospital houses the region’s only dedicated Level II trauma center. It also includes Mission Children’s Hospital – the region’s only children’s hospital. Mission Hospital has seven Centers of Excellence: Cancer, Heart, Mission Children’s Hospital, Neurosciences, Orthopedics, Trauma and Women’s Health.

Mission Hospital is the flagship hospital of Mission Health, recognized as one of the nation’s Top 15 Health Systems in 2012 and 2013 by Thomson Reuters and Truven Health Analytics, respectively. Mission Health is one of only two medium-sized health systems to receive this recognition in 2012 and 2013 and is the only health system in North Carolina to achieve that distinction. This year, Mission Hospital was also ranked as one of the nation’s Top 100 Hospitals by Truven Health Analytics for a record fifth consecutive year, and named as one of the “100 Great Hospitals in America” by Becker’s Hospital Review. Mission Hospital was further recognized nationally by The Consumer Assessment of Healthcare Providers and Systems as one of North Carolina’s “Patient Picks” hospitals, was named a “Standout Hospital” by U.S. News & World Report and tied for second as one of “Business North Carolina’s Best Hospitals.” Blue Cross and Blue Shield of North Carolina also named Mission Hospital a “Cutting-Edge Hospital” for quality and expertise in the delivery of specific surgical procedures. Mission Hospital is licensed for 795 beds and employs more than 6,500 people, including over 1,800
RNs. Mission Hospital is committed to serving its community and improving the health and wellness of the people of western North Carolina. For more information, please visit mission-health.org.

About Mission Health
Mission Health, based in Asheville, N.C., is the state’s sixth-largest health system and the region’s only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina. Mission Health was recognized as one of the nation’s Top 15 Health Systems in 2012 and 2013 by Thomson Reuters and Truven Health Analytics, respectively. Mission Health is one of only two medium-sized health systems to receive this recognition in 2012 and 2013, and the only health system in North Carolina to achieve that distinction.

Mission Health, which traces its roots in the region back to 1885, operates five hospitals, numerous outpatient and surgery centers and the region’s only dedicated Level II trauma center. Its medical staff consists of more than 1,000 physicians and is certified in more than 50 medical specialties and sub- specialties. Mission Health has seven Centers of Excellence: Cancer, Heart, Mission Children’s Hospital, Neurosciences, Orthopedics, Trauma and Women’s Health. Mission Hospital, located in Asheville, is the system’s flagship hospital and is licensed for 795 beds. It is the regional referral center for tertiary and quaternary care. It also includes Mission Children’s Hospital – the region’s only children’s hospital. Other Mission Health member hospitals include Angel Medical Center in Franklin, Blue Ridge Regional Hospital in Spruce Pine, McDowell Hospital in Marion and Transylvania Regional Hospital in Brevard. With approximately 9,500 employees and 700 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit mission- health.org.

Press release

From Mission Health

Spruce Pine, N.C. (June 27, 2013) – Blue Ridge Regional Hospital is the recipient of the 2013 Community Value Five-Star Hospital by Cleverley + Associates for the 10th consecutive year.

The 2013 State of the Hospital Industry uses the Community Value Index® (CVI) to measure the value that a hospital provides to its community. Blue Ridge Regional Hospital achieved CVI scores within the top 20 percent of all hospitals within their group and was therefore designated as a Community Value Five-Star Hospital.

“The Community Value Five-Star Award is a testament to Blue Ridge Regional Hospital’s consistently excellent value to the community year after year,” Oscar K. Weinmeister III, FACHE, President and CEO of Blue Ridge Regional Hospital, said. “Being a Five-Star Hospital means our caregivers continue to achieve exceptional outcomes and deliver high quality care for our patients, all at a reasonable cost to the community we serve. We strive to exceed patients’ expectations to achieve our BIG(GER) Aim: to get each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.”
Blue Ridge Regional Hospital is a member of Mission Health, recognized in 2012 and 2013 as one of the nation’s Top 15 Health Systems by Thomson Reuters and Truven Health Analytics, respectively.

“The topic of hospital value is increasingly being discussed. Issues of pricing and community benefit have been well-publicized but little has been offered to measure the broad scope of value,” James Cleverley, co-author, said. “In response, the Community Value Index® was created to provide an assessment of a hospital’s performance in four areas: financial strength and reinvestment, cost of care, pricing and quality. Fundamentally, the CVI suggests that a hospital provides value to the community when it is financially viable, is appropriately reinvesting back into the facility, maintains a low cost structure, has reasonable charges and provides high quality care to patients.”

Cleverley + Associates, based in Columbus, Ohio, is a leading healthcare financial consulting firm specializing in operational benchmarking and performance enhancement strategies. Cleverley + Associates released the findings as part of its new publication, “State of the Hospital Industry – 2013 Edition.”

About Blue Ridge Regional Hospital
Blue Ridge Regional Hospital, based in Spruce Pine, N.C., is a not-for-profit hospital and serves Mitchell, Yancey, lower Avery and upper McDowell counties. Blue Ridge Regional Hospital has provided excellent healthcare services for the region since 1955. Cleverley & Associates has recognized Blue Ridge Regional Hospital as a Community Value Five-Star Hospital for 10 consecutive years. Medical specialties offered by Blue Ridge include emergency services, OB services, critical care, rehabilitation services and fitness center, cancer services, orthopedics, general surgical services, pain management, pediatrics, family medicine, sleep disorders and wound care. In addition, Blue Ridge Regional Hospital offers clinics for the following specialties: allergy and asthma; cardiology, dermatology; ear, nose and throat; gastroenterology; ophthalmology and kidney care (nephrology). Blue Ridge Regional Hospital employs 450 people and is a member of Mission Health, recognized in 2012 and 2013 as one of the nation’s Top 15 Health Systems by Thomson Reuters and Truven Health Analytics, respectively. For more information, please visit blueridgehospital.org.


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