No one likes unexplained rules

Recently there have been notifications of a "new Asheville trash system" in our neighborhood. There have been notifications placed on top of the rolling trash carts, and then this Wednesday, July 20, our street received handouts saying what the city would do if we did not follow your "orders." I am wondering as to why we were not notified before all this scrutiny occurred.

Did the city have an official business meeting to determine how many more ways you could get money from tax-paying customers? Was this done to increase efficiency and lower your costs? The people on our street have various working shifts. I can understand a trash cart placed in the street directly being a safety factor. If trash pickup were done more consistently, then compliance with all those "rules" would be easier to maintain. In the future, before the city implements new "changes," please let’s have a neighborhood watch meeting to discuss. No one likes rules that are handed out without the explanation. Please do not harass your already taxed-strapped customers. We try our best.

— Marci McGowan
Asheville

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