Sitel reaches settlement on labor charges; will change policies ***UPDATED***-attachment0

Sitel reaches settlement on labor charges; will change policies ***UPDATED***

Sitel has reached a settlement with the International Brotherhood of Electrical Workers on charges that it violated workers’ rights at its Asheville call center. While the company admits no wrongdoing, it does agree to meet many of the union’s demands, including posting notices of workers’ rights at its facility and changing its social media and solicitation policies.