AdventHealth Hendersonville reinstates enhanced visitor restrictions following uptick in COVID-19 cases

Press release from AdventHealth Hendersonville:

AdventHealth Hendersonville is reinstating its enhanced visitor restrictions in response to the significant rise in the number of COVID-19 cases across Western North Carolina. Effective immediately, no visitors will be allowed in our main campus hospital, with limited exceptions.

AdventHealth Hendersonville is expanding these restrictions to maintain the safety of our patients, providers and team members by minimizing the risk of infection. These restrictions are for the protection of everyone, including visitors.

“We understand the impact of this decision on our patients and their families. However, as we have watched the rate of positive COVID-19 cases climbing among the people we are admitting to the hospital as well as across the community, we have determined we must take this action to protect patients and our team members. I want to thank our community for understanding the need for this increased measure to keep you safe.” said AdventHealth Chief Medical Officer, Teresa Herbert, MD, MPH, FAAP.

Please see the updated status for visitor restrictions:

No visitors for patients at our hospital.

Exceptions include:

Pediatric Patients – may have one adult visitor with them.

OB Patients – Laboring mothers may have one designated support person, who must stay with the patient in the room for the entire time.

End-of-life patients, regardless of COVID-19 status, may have two visitors at a time, with a maximum of six visitors per day.

Outpatient Surgery – patients may have one person come in for discharge instructions.

In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care.

We strongly encourage patients and their loved ones to remain closely connected through virtual tools, including Skype, FaceTime and the telephone. AdventHealth Hendersonville continues to provide access to tablets for patients who do not have this technology with them.

AdventHealth recognizes the impact this visitation policy will have on patients and their loved ones, and thanks the community for their support in this measure. We will constantly evaluate the need for this policy and will modify it when we believe it is safe for visitors to return.

About AdventHealth Hendersonville: Founded in 1910, AdventHealth Hendersonville, formerly Park Ridge Health, is dedicated to meeting the health care needs of our growing communities, providing high-quality, compassionate, not-for-profit care in a Christian environment.

In 1984, AdventHealth Hendersonville became a member of Adventist Health System. With a sacred mission of Extending the Healing Ministry of Christ, AdventHealth is a connected system of care for every stage of life and health. More than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care. A shared vision, common values, focus on whole-person health and a commitment to making communities healthier unify the system’s nearly 50 hospital campuses and hundreds of care sites in diverse markets throughout almost a dozen states.

Leading the way in many medical firsts for the region, AdventHealth Hendersonville is the first hospital in Western North Carolina to earn The Joint Commission’s Gold Seal of Approval® for five orthopedic specialties including Spine Surgery, Total Ankle Replacement, Total Hip Replacement, Total Knee Replacement and Total Shoulder Replacement. It is also the first to use the Mazor X™ and Navio™ Robotic Guidance Platforms. AdventHealth Hendersonville consistently earns national ranking for its commitment to patient safety, earning the overall Five-Star rating in Quality from the Centers for Medicare & Medicaid (CMS), nine consecutive “A” grades in Leapfrog Group’s Safety Grade survey and the 2019 Award for Excellence in Patient Safety Across the Board from Premier, Inc.

AdventHealth Hendersonville includes cardiac care & rehabilitation, emergency services, nationally awarded cancer care, state-of-the-art surgical care, full-service orthopedic care, an award-winning labor & delivery experience, and a full range of imaging services to help people across our region experience whole health. For more information about AdventHealth Hendersonville or to find a physician, please visit AdventHealthNC.com or call 855-774-LIFE (5433).

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