Media update from the City of Asheville:
Plans to upgrade a 36 inch waterline at North Fork have been delayed due to mechanical issues on Bee Tree Road. City staff are working with the community stakeholders to determine a future date for installation.
The first phase of the project, the installation of a 24 inch main is complete. The City has received 9 calls in the Swannanoa area with reports of discolored water related to this project. Crews are flushing the system as needed to address customer concerns. At this time the discolored water is limited to a few homes and is not a system wide issue.
Related resource information
- What to do if your water becomes discolored: Customers are advised to run cold water for 5-10 minutes or until water is clear. Once discolored water enters your house, the only way to remove it is to run your water until it is clear. Running hot water will clear hot water heaters, which typically hold a large amount of water. If your water is discolored you may want to postpone washing laundry.
- Fast facts: City of Asheville boil water advisories and what to do if you receive a BWA notification
- FAQ: What to do if your water becomes discolored
- Customer Service phone number: 828-251-1122
More information can be found on the City of Asheville website.