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0 thoughts on “WLOS: Upgrade leaving residents without food stamps

  1. ScribeWrite

    NC counties are switching to a new program to facilitate management of EBT cases, (food stamps) as well as other welfare services. The system is capable of tracking many different services and has features that can track open CPS cases and more. The switch has been riddled with errors for many counties, causing problems for recipients across the state.

    Clients are receiving multiple estimates for allotments. Allotments are being miscalculated during the conversion process. Worse yet, benefits aren’t arriving at all.

    Many county departments are having problem with the application crashing and data disappearing. Additionally, if there are too many caseworkers using the system, frequent time-outs tend to occur.

    Is NC Fast worth it? It’s not looking good so far.

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