Repairs continue at Department of Social Services offices

Crews continue to repair water damage after a storm pipe eroded May 24 and poured water into the offices of the Buncombe County Department of Social Services. About 200 DSS staff members have been displaced since the May 24 incident, according to Assistant County Manager Mandy Stone.

The county will likely have to pay a $100,000 deductible for insurance coverage, says Stone, who estimated the total damage and related costs to be about $400,000.

The water flooded half of two floors of the building on Coxe Avenue, which serves as the hub for local residents seeking county social services. Stone estimates that about 1,000 people a day come through the offices that house programs such as child care, Medicaid and emergency assistance.

Water damage ruined carpet and cubicles, but computers were saved, Stone says. A number of DSS workers have been moved to the office building’s second floor, while others have been working from the field.

“The great thing about Buncombe County is how the team has pulled together” to tackle the problem, Stone says. New carpeting should be going in next week and the public hasn’t seen a disruption in service, she says.

— Jason Sandford, multimedia editor


Before you comment

The comments section is here to provide a platform for civil dialogue on the issues we face together as a local community. Xpress is committed to offering this platform for all voices, but when the tone of the discussion gets nasty or strays off topic, we believe many people choose not to participate. Xpress editors are determined to moderate comments to ensure a constructive interchange is maintained. All comments judged not to be in keeping with the spirit of civil discourse will be removed and repeat violators will be banned. See here for our terms of service. Thank you for being part of this effort to promote respectful discussion.

One thought on “Repairs continue at Department of Social Services offices

Leave a Reply

To leave a reply you may Login with your Mountain Xpress account, connect socially or enter your name and e-mail. Your e-mail address will not be published. All fields are required.