All-Safe Towing & Recovering, a company criticized for its policies regarding towed vehicles, is moving its operation closer to downtown Asheville.
Manager Danny Jones told Mountain Xpress on Friday that the company’s lease for its location at 151 W. Haywood St. near River Road has ended, and the business is moving to a lot off Coxe Avenue near downtown.
“We’ve been here eight or nine years and just thought it would be easier for people to get to us,” Jones says. All-Safe has recently been hired to patrol two more downtown lots and business is fine, Jones says. “It has nothing to with what’s been going on.”
Jones was referring to recent attention on the company. Last month, Asheville police legally parked a car at a Lexington Avenue parking lot patrolled by All-Safe, then watched as two of the company’s employees hitched it up and towed it off. Police charged the two with obtaining property under false pretenses.
The arrests followed recent complaints about predatory towing in Asheville. On Dec. 10, Xpress reported that Asheville City Council is poised to change local ordinances in coming months with the goal of curbing predatory towing. Asheville’s new law may include provisions such as requiring towing companies to accept debit and credit cards as well as cash and to be on call 24 hours a day, return phone calls within 15 minutes and release impounded vehicles within 45 minutes. The new law may also prohibit towing companies from hauling off a vehicle if the owner shows up while it’s being towed, and it could cap fees. Asheville already requires owners of private lots to post conspicuous signs warning people that they could get towed, and those rules may also be tweaked.
— Jason Sandford, multimedia editor