Letter: Excellent care and professional service from Mission Hospital

Graphic by Lori Deaton

I recently had an outpatient hernia surgery followed by an unexpected return to the emergency room, both occurring at Mission Hospital. During my time there, I was in contact with about two dozen people, from the person at check-in to my surgeon, all with varying degrees of skills.

From each person, I received excellent care and was treated with respect and dignity, and it was refreshing to be with professionals doing their work to the best of their capabilities. I was quickly able to relax with confidence that my comfort and the success of the surgery were of paramount importance to everyone involved.

Despite the transitional hardships inherent in changes as large as what Mission Hospital has been experiencing, I found no evidence of any impact “on the street” where the care is given, and we are very fortunate to have the professional staff currently working at Mission. I give them my sincerest thanks and highest recommendation.

— Chris Abell
Asheville

SHARE

Thanks for reading through to the end…

We share your inclination to get the whole story. For the past 25 years, Xpress has been committed to in-depth, balanced reporting about the greater Asheville area. We want everyone to have access to our stories. That’s a big part of why we've never charged for the paper or put up a paywall.

We’re pretty sure that you know journalism faces big challenges these days. Advertising no longer pays the whole cost. Media outlets around the country are asking their readers to chip in. Xpress needs help, too. We hope you’ll consider signing up to be a member of Xpress. For as little as $5 a month — the cost of a craft beer or kombucha — you can help keep local journalism strong. It only takes a moment.

About Letters
We want to hear from you! Send your letters and commentary to letters@mountainx.com

Before you comment

The comments section is here to provide a platform for civil dialogue on the issues we face together as a local community. Xpress is committed to offering this platform for all voices, but when the tone of the discussion gets nasty or strays off topic, we believe many people choose not to participate. Xpress editors are determined to moderate comments to ensure a constructive interchange is maintained. All comments judged not to be in keeping with the spirit of civil discourse will be removed and repeat violators will be banned. See here for our terms of service. Thank you for being part of this effort to promote respectful discussion.

4 thoughts on “Letter: Excellent care and professional service from Mission Hospital

  1. NFB

    The staff at Mission has always been great. There are not the problem. It is the change in management that is the problem. It has resulted in the hospital being downgraded from a five star hospital to a four star hospital by The Centers for Medicare & Medicaid Services, and from A rating to a B rating by The Leapfrog Group.

    It also says a lot when the nurses at Mission voted overwhelmingly — 70% to 30% — to join a nurses union AFTER the takeover by a for profit organization, and when more than a dozen doctors have left.

    I’m glad the letter writer had a good experience, but given the situation it is likely only a matter of time before the “transitional hardships” begin to show up “on the street.”

  2. North Asheville

    A group of citizens has recently filed a lawsuit against HCA/Mission. The real law suit should be against the Mission board members who voted to sell Mission to HCA. No one has fully reported on the process or why no consideration was given to sell Mission to a non-profit entity, such as UNC Medical or Duke Medical.
    Dogwood Health Trust should “repurchase” Mission from HCA and return it to community ownership and non-profit status.

    • henry

      It’ll never happen. HCA doesn’t give up a hospital. This was a disastrous decision that has changed WNC healthcare forever. This outcome should have been clearly foreseen by even a cursory examination of the history of for profit HCA.

Leave a Reply to North Asheville ×

To leave a reply you may Login with your Mountain Xpress account, connect socially or enter your name and e-mail. Your e-mail address will not be published. All fields are required.