I did not know Route 170 had two separate vehicles. Asheville Redefines Transit gives no indication on the schedule that there are two vehicles for the same route. I've used Asheville Transit since 2003 and I've never heard of them doing such a thing. This could have easily been indicated on the timetable schedule, but it wasn't.
As for east Asheville routes being at least 15 minutes off schedule or not showing up at all? Why is there still a need to work on improving these routes after this new bus plan was implemented?
This should have been done way before. I can't take the bus to get groceries because I have no way of knowing when it arrives. I hate to tell you this, Yuri [Koslen], but this new system is awful and extremely unreliable. [Koslen is the transit projects coordinator for the city of Asheville.]
As for the S4 route, there is simply no excuse for this. I was there at 9:35. The bus was supposed to arrive/leave the terminal at 9:40. I waited until 9:55, the bus never showed up, and I missed a very important appointment. What is wrong with these buses? Were the drivers not trained to follow these new routes? I'll bet they're under so much stress from this situation that they don't give a shit about following the schedule and I don't blame them.
I need a way to get to the grocery store. My so-called friends/family don't give a shit whether I get to the grocery store or not; I can't drive because I have seizures, so I guess I'm supposed to starve to death. Please help!
— David Hall