UPDATE: What city staff is doing to address water outage

Press release from city of Asheville:

(12/27 at 6:15 pm): The production facility in the southern distribution area will tentatively be producing water in a reduced capacity on Wednesday, December 28.

If water department staff discover leaks on private property, water will need to be turned off to conserve water and limit property damage. Staff will make every effort to contact the account holder before shutting water off. Once a repair is made, water will be restored.

Given the complexity of this water system disruption, customers currently without water will likely be without water for an additional 24-48 hours.

Working with our community partners, the City is in the process of establishing a system to provide drinking water to those in the most impacted areas who are unable to get water for themselves. More information to follow on Wednesday, December 28.

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