Protecting Buncombe children and families requires passion

“This is a really hard job,” says Rutha, who requested her last name be omitted for safety reasons. “So there has to be a desire to want to help people and to want to intervene and keep children safe and support families.” That desire has been tested lately, as the investigations division has struggled with staffing shortages, peaking in May when 11 of the department’s 29 positions were vacant.