Trouble with the Best of WNC poll?

Did you have trouble with the Best of WNC poll this past weekend? Are you trying to log in to your saved poll, but encounter error messages? Xpress used a new survey program this year, and we’ve got the glitches cleaned up. Read on if you experienced problems. If you’re voting for the first time, it should be calm waters from here on out.

Problem: I saved my poll on Friday, Saturday or Sunday, and now I can’t log back in.
Solution: You may have to start the poll anew. If you didn’t get very far, this is the best option. You may need to empty your browser cache. If you don’t know how to do this, a quick search online will show you.

Problem: But I filled out the whole thing!
Solution: Email and we’ll see what we can do.

Problem: I set up an account on Friday, Saturday or Sunday, but didn’t vote yet, and I can’t start the poll.
Solution: Empty your browser cache and start anew.

Problem: I want my favorite businesses and people to win!
Solution: Vote! And tell your friends to vote! And tell your friends to tell their friends to vote!

If your problem wasn’t covered in this post, please let us know in the comments field and we’ll get back to you as soon as we can. If you experience problems with the poll at any time, email or


Thanks for reading through to the end…

We share your inclination to get the whole story. For the past 25 years, Xpress has been committed to in-depth, balanced reporting about the greater Asheville area. We want everyone to have access to our stories. That’s a big part of why we've never charged for the paper or put up a paywall.

We’re pretty sure that you know journalism faces big challenges these days. Advertising no longer pays the whole cost. Media outlets around the country are asking their readers to chip in. Xpress needs help, too. We hope you’ll consider signing up to be a member of Xpress. For as little as $5 a month — the cost of a craft beer or kombucha — you can help keep local journalism strong. It only takes a moment.

Before you comment

The comments section is here to provide a platform for civil dialogue on the issues we face together as a local community. Xpress is committed to offering this platform for all voices, but when the tone of the discussion gets nasty or strays off topic, we believe many people choose not to participate. Xpress editors are determined to moderate comments to ensure a constructive interchange is maintained. All comments judged not to be in keeping with the spirit of civil discourse will be removed and repeat violators will be banned. See here for our terms of service. Thank you for being part of this effort to promote respectful discussion.

One thought on “Trouble with the Best of WNC poll?

Leave a Reply

To leave a reply you may Login with your Mountain Xpress account, connect socially or enter your name and e-mail. Your e-mail address will not be published. All fields are required.