Last portion of southern area returns to service
The Cliffs at Walnut Cove has returned to service but is still under a Boil Water Advisory until noticed otherwise.
What you should do with discolored water
If your water service has been restored but it is discolored, flush only cold water lines. If the cloudy or discolored water does not clear up after 5 minutes of flushing, please be patient and wait an hour before flushing again. Water conservation is still needed where possible to help neighbors in western Buncombe County return to service. Customers can also call 828-251-1122 with questions regarding flushing during this event or discolored water.
Visit the Interactive Boil Water Advisory Map to check the status of your address. Asheville Boil Water Advisory Map.
Visit the Interactive Water Restoration Map to check the status of water restoration at your address. Service Restoration Progress Map.
Pressure is returning to the system
Pressure continues to rise in the lines that feed Candler Knob and Spivey Mountain area which is encouraging for the efforts to restore water service in these higher elevation areas.
It is important to remember that variables such as pressures in different lines within the system and elevation of homes and businesses mean not all customers will see full service restored at the same time.
Call customer service at 251-1122 if experiencing water outages. Intermittent water loss and/or low pressure is still possible as the pressures stabilize.
Supporting our neighbors
The City of Asheville is also supporting the Town of Woodfin, a bulk buying customer, with a major water line break in Woodfin’s service area. This leak is now isolated and this will help stabilize the pressure in the lines feeding the western portion of Buncombe County.
Sign up for AVL Alerts at this link. Follow us on Facebook and Twitter. Find information at Buncombe County’s website regarding non-potable water distribution.
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