City of Asheville water service updates for Wednesday, Oct. 9

Press release from City of Asheville:

The City of Asheville continues to provide Tropical Storm Helene recovery resource updates on a daily basis.

Contractors continue to make progress on large-scale repairs to primary transmission mains in the water distribution system. We are hopeful the 36-inch bypass line at North Fork will be connected to the distribution system Thursday or Friday. This work is sequencing from the source of water, North Fork, out into the system. While that is a major milestone, it is important to note that it does not mean customers will start receiving water. Full system restoration is still potentially weeks away.

As water service returns, pressure will fluctuate, and could drop off altogether. Customers may have service that starts and stops. This is normal as a water system ramps up production. As normal production at Mills River continues, service will stabilize. Setting aside enough water for basic sanitation, like flushing toilets, while you have service is advisable.

It’s also important to note that service boundaries among our three facilities are not precise. There will be bleed-over, especially in areas close to service boundaries.

For those customers who do have water, conservation, aside from basic sanitation needs, is advisable.

Images/Videos regarding water system repairs

Assistant City Manager Ben Woody spoke at the community briefing today at 11 a.m. Videos and images are available on YouTube. Images from previous briefings are also linked below.

10-9 Briefing

County Briefing – OCT 9, 2024 – Water Department Updates

10-7 Briefing

County Briefing – OCT 7, 2024 – Water Department Updates

10-4 Briefing

County Briefing – OCT 4, 2024 – Water Department Updates

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