From the city of Asheville:
ASHEVILLE – Due to continued inclement weather and high snowfall accumulation, many non-emergency City of Asheville services and offices will be closed or operate on a delayed schedule today, Thursday, Feb. 13.
With snowfall expected to continue throughout the morning, travel conditions are extremely hazardous and any unnecessary travel on roads is strongly discouraged.
Garbage and recycling collection will be suspended on Thursday, and residents are asked to move carts from streets where possible so that Public Works plows can service roads.
Ride the ART bus service is suspended this morning and until further notice. Assessments of weather and road conditions will determine when service will be restored. Please find up-to-date schedule and route information at www.ridetheart.com.
All Parks and Recreation facilities and programs scheduled for Feb. 13 will be closed.
City of Asheville non-emergency government offices will open on a delayed schedule Thursday pending evaluation of weather impact on roads.
City of Asheville Public Works crews worked overnight Wednesday night and will continue to service city streets on Thursday. Due to heavy, sustained snowfall, plowing and sanding/salting is taking place on primary roads as crews readdress new accumulation.
As crews move to secondary roads, the public is asked to leave vehicles in driveways and away from street side parking to leave room for plows to service roads.
Downtown parking garages remain open for free parking Thursday. Motorists are asked to avoid using metered street side spaces so that plows can service roads.
Police, fire, emergency response and public works personnel will continue operating on a 24 hour schedule. Currently, public safety calls for service are at normal levels. Public works crews continue to check and treat roads as needed.
Asheville Mayor Esther Manheimer has asked that residents please check on neighbors, especially elderly neighbors who may be without extra support during weather conditions.
In the event of an emergency, citizens are urged to call 9-1-1. Citizens who are in need of prescription medications or medical supplies and services but are unable to leave their homes due to hazardous roadway conditions may call 252-1110 for assistance. Information regarding shelters will be released upon shelter openings. Citizens are advised to keep informed by monitoring local media which will post any shelter openings, locations and other valuable information based upon updated press releases from the City of Asheville.
Downed power lines are dangerous and should be reported to 911. Power outages can be reported to Duke Energy Progress by calling the toll-free, automated outage reporting system at 1-800-419-6356. Spanish speaking customers should call 1-866-4APAGON (427-2466) for outage reporting assistance. For those with access to the internet, outages can be reported by clicking https://www.progress-energy.com/app/OutageEntry/default.aspx. For information regarding the outage restoration process, please visit http://www.duke-energy.com/north-carolina/outages/restoration.asp.
Updates about weather conditions and city services can be found at www.ashevillenc.gov and www.facebook.com/cityofasheville and www.twitter.com/cityofasheville . The Asheville Fire Department will share information about roadway conditions and other emergency notifications at www.twitter.com/ashevillefd.