Shopkeeper at Carolina Flowers Asheville

Learn more at carolinaflowers.com/jobs

The Shop Assistant should encapsulate the spirit of Carolina Flowers with an upbeat, positive attitude and a genial, kind demeanor. The shop assistant will often be the first person customers see when they interact with Carolina Flowers, so cordiality and conversation skills are a must.

A basic understanding of agriculture, florals and/or Asheville’s local maker culture will be helpful. A good memory for stories and product details is essential.

Aptitude with computer systems is a must. Experience with Shopify POS and Shopify online is a plus.

While customer service is a big part of this role, the Shop Assistant will also be responsible for maintaining a clean and organized space and restocking the shop from backstock. The Shop Assistant must be proficient with barcode systems and labeling items for sale. The Shop Assistant must be able to use a POS system and back-end computer software to update inventory, create labels and more.

The Flower Shop Assistant will support all customer service and administrative functions of the business. This includes, but is not limited to:

Organizing inventory, including alerting the Manager when retail inventory stock is low or slow-moving

Order intake via phone or in-person and interacting with customers with Carolina Flowers scripts and standards in mind

Assisting with special orders and/or events as needed

Coordinating with delivery drivers and the Marshall studio

Using Shopify to update inventory, look up products or order details, and other general shop/web maintenance tasks as needed

Maintaining a clean, welcoming space for our customers

Entering and maintaining farm harvest logs

Customer service emails and phone calls

Other duties not described here as assigned

While this role does not include flower arranging or other florist duties, the Shop Assistant will be responsible for managing the Stem Bar where customers can create their own bouquets from a selection of our farm-fresh flowers. Additionally, this role will be trained on how to prepare bouquets and wreaths.

Because we are a fast-paced, quickly growing company the Shop Assistant should be flexible and excited about pitching in with other company initiatives as needed, whether that means washing buckets or helping execute a glamorous photo shoot. As a member of our team, it’s likely we will ask you to participate in outside-the-box team initiatives. We have fun, but we work very hard!


A typical day once the new location is open for business will include setting up the stem bar, helping walk-in customers, answering phone calls, replying to emails, data entry, washing buckets, sweeping up, organizing the flower cooler, monitoring inventory, and maintaining the retail space.

Flower shop work is very physical. Successful candidates will be comfortable standing, walking and moving for most of the day.

Learn more and apply at carolinaflowers.com/jobs info@carolinaflowers.com carolinaflowers.com/jobs

Website: carolinaflowers.com/jobs

E-mail: info@carolinaflowers.com