Tourism plummets in the wake of Helene

HOTEL HEARTBREAK: Weekly hotel revenue has dropped in the wake of Tropical Storm Helene. Screenshot courtesy BCTDA, Tourism Economics

Facing a precipitous drop in hotel room sales and lodging tax revenue, the region will need to recover from a natural disaster to avoid an economic one, Vic Isley, president and CEO of Explore Asheville, told the Buncombe County Tourism Authority (BCTDA) at its Oct. 30 meeting at the Explore Asheville boardroom at 27 College Place.

In a presentation forecasting revenue projections for fiscal year 2025, which runs from July 2024 to June 2025, Jennifer Kass-Green, Explore Asheville vice president of culture and business affairs, painted a sobering picture of the local tourism industry in the wake of Tropical Storm Helene to 10 board members. Vice Chair Matthew Lehman was absent.

Week-by-week hotel revenue comparisons show that revenue dropped 24% the week of Sept. 22 compared with a year earlier and 50% the week of Sept. 29. Revenue fell 44% the weeks of Oct. 6 and Oct. 13, the latest available. Compared with the same month a year earlier, lodging tax revenue plummeted 45% in October.

Beyond that, the forecasts are grim. Lodging tax revenue comparing November 2023 to November of this year is projected to drop 45%. Monthly forecasts through June show year-over-year declines ranging from 45% in January to 30% in June.

“What we were hearing even prior to Hurricane Helene is that lodging and sales tax collections were already experiencing periods of weakness in 2024,” Kass-Green said. “We were counting on a robust fall season to make up some of that difference.”

The TDA projects the year’s net tax revenues for Fiscal Year 2025 will drop 29%, from $34.3 million to $24.2 million. To make up for some of it, staff proposed pulling $9.2 million from its contingency fund.

Board members Elizabeth Putnam and Michael Lusick asked if that would be enough money to cover the budget shortfall if recovery from Helene takes longer than expected.

“If we underfund, we won’t survive,” Lusick said. “In your gut, do you think you have enough to do the job?”

Isley said she thinks so. “You have to put gas in the tank to be able to go somewhere,” she said.

The board asked to see a revised budget forecast at its next meeting, Thursday, Nov. 21, at 9 a.m., at the Explore Asheville boardroom.

Board proposes grace period for late fees

The board discussed waiving penalties for businesses that pay occupancy taxes late during the region’s recovery from Helene. The proposal does not waive payments of occupancy taxes, only additional fees that would result from late filing or payments.

The board unanimously approved waiving the occupancy tax penalty fees. The Buncombe County Board of Commissioners will consider the move at its Thursday, Nov. 7, meeting.

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About Pat Moran
As Mountain Xpress' City Reporter, I'm fascinated with how Asheville and its people work. Previously, I spent 25 years in Charlotte, working for local papers Creative Loafing Charlotte and Queen City Nerve. In that time I won three North Carolina Press Association Awards and an Emmy. Prior to that, I wrote and produced independent feature films in Orlando, Florida. Follow me @patmoran77

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5 thoughts on “Tourism plummets in the wake of Helene

  1. Ben

    Hoping to visit soon to volunteer and recreate! 🙏🏼🌞 Put the word out that visitors are welcome and desired, and they will come! May you all be well!

  2. Carolyn Ryden

    To Mountain Xpress: How about a story about how much retail shops are suffering downtown as well?? I own a small shop; our income has plummeted to near zero. Asheville can make up some of its economy if locals would come out in droves to support shops and restaurants. Without that, many of us may not survive. We just had a meeting about what can we do, to let locals know how dire the situation is. Your attention and press on this matter would be hugely helpful to all of us, and to Asheville’s keeping SOME of its remaining businesses. To Residents: PLEASE SHOP LOCAL. Downtown is NOT just for tourists!!

  3. John Burkholder

    That’s what happens when you run off all good paying jobs and put all your eggs in the tourism basket.

  4. Voirdire

    just unbelievable the drivel from Ms Isley and the TDA Board… ending of course with a measly 24 million dollars in the bank/ tank might not be enough nonsense. The tourists will flock back to Asheville in mass completely without the TDA’s guidance when all is said and done ….that you can bank on.

    The TDA projects the year’s net tax revenues for FY 25 will drop 29%, from $34.3 million to $24.2 million. To make up for some of it, staff proposed pulling $9.2 million from its contingency fund.
    Board members Elizabeth Putnam and Michael Lusick asked if that would be enough money to cover the budget shortfall if recovery from Helene takes longer than expected.
    “If we underfund, we won’t survive,” Lusick said.
    “In your gut, do you think you have enough to do the job?” Isley said she thinks so. “You have to put gas in the tank to be able to go somewhere,” she said.

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