Sitel Chief Human Resources Officer Michael Wellman responds to Xpress’ Aug. 1 cover story on the union drive at the Asheville call center (“Unprecedented”). In this interview, Wellman discusses the company’s stance on the issues of wages, working conditions and unions.
Tag: call center
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211 help now only a cell-phone call away
Nathan Ramsey punched three numbers into his cell phone Thursday afternoon and delivered the ceremonial first cell-phone call to the Asheville-based regional help line, 2-1-1 of WNC.