VA offers mental health care to veterans during the COVID-19 outbreak

Press release from Charles George VA Medical Center:

May is Mental Health Awareness Month. Now more than ever, the Western North Carolina VA Health Care System is committed to providing high-quality mental health care while keeping Veterans safe from exposure to the coronavirus. To help reduce the risk of infection at the facility, Charles George VA Medical Center asks that Veterans use VA’s online resources for routine or non-urgent mental health care and questions. This will help protect Veterans from contracting COVID-19 while enabling CGVAMC providers to focus on care for Veterans with the most acute needs.
“Due to COVID-19 precautionary measures, and out of concern for our local Veterans, we are honoring current physical distancing guidelines,” said Dr. Laura Tugman, the Mental Health Services assistant chief here. “Through VA’s virtual care tools, we are able to leverage available technology to make sure that our patients and staff are as safe as possible during this time
VA offers Veterans a variety of at-home resources, including the following:
Telephone or Video Appointments – Veterans should maintain their existing mental health appointments — and may receive care at home — using VA Video Connect on their computers, smartphones, or tablets. To set up telephone or video appointments, Veterans can send their health care provider a secure message on My HealtheVet by visiting or call CGVAMC’s Mental Health clinic to schedule at (828) 298-7911 ext. 2519. Veterans can learn more about VA Video Connect at
Mental Health Peer Support Specialist Groups – Veterans  can continue to stay connected with our Veteran recovery community by attending our Peer-led groups including Wellness Recovery Action Planning, Navigating Relationships and Veteran “X” in a virtual platform. For more information on how to attend a Peer-led group, contact your current Mental Health provider. 
Prescription Refills and Safety – Veterans should continue taking all medications as prescribed and talk to their mental health provider if they have any concerns. Veterans may request prescription refills and order shipments of medications to their homes using My HealtheVet or the Rx Refill mobile app, which can be downloaded at VA’s Safe Home Environment handout provides information on safely storing medications in the home.
Mental Health Information and Resources – VA provides information on ways for Veterans and their families to maintain and enhance their mental health and well-being during the COVID-19 outbreak. Information about managing stress and anxiety, as well as mental health resources, are available
Text Message Reminders – Veterans can use Annie’s Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps Veterans monitor their symptoms and can assist those who need to contact their VA facility for care. Veterans may enroll in the app at
Mental Health Month – This May, VA is observing Mental Health Month by emphasizing that “Now Is the Time.” Even during the coronavirus outbreak, Veterans can still prioritize their mental health. Veterans and their families can visit to learn more about mental health resources and hear stories of recovery from other Veterans.
For more information on ways Veterans can maintain and enhance their mental health during the COVID-19 outbreak, visit For the most up to date information follow the CGVAMC on Facebook at @AshevilleVAMC or visit the website at
About Community Bulletin
Mountain Xpress posts selected news and information of local interest as a public service for our readers. To submit press releases and other community material for possible publication, email

Before you comment

The comments section is here to provide a platform for civil dialogue on the issues we face together as a local community. Xpress is committed to offering this platform for all voices, but when the tone of the discussion gets nasty or strays off topic, we believe many people choose not to participate. Xpress editors are determined to moderate comments to ensure a constructive interchange is maintained. All comments judged not to be in keeping with the spirit of civil discourse will be removed and repeat violators will be banned. See here for our terms of service. Thank you for being part of this effort to promote respectful discussion.

One thought on “VA offers mental health care to veterans during the COVID-19 outbreak

  1. Bright

    What about the vets that the place sent home “because of Covid19 symptoms?” Those poor employees were sent home “until symptoms cleared up” and received NO wages! They lost their income if they didn’t have enough sick time! This is contrary to the mandate that the government posted for employees sent home because of Covid19 symptoms. Mental health issues often come from insensitive supervisors who don’t care enough about their “people.” Jerking paychecks away is hardly a help to employee‘s already tenuous position because of the virus. Disappointed at this behavior from people who certainly should know better.

Leave a Reply

To leave a reply you may Login with your Mountain Xpress account, connect socially or enter your name and e-mail. Your e-mail address will not be published. All fields are required.