For the seventh time since I have lived in Asheville, the Asheville Transit System has been unable to get me to a job, resulting in my being unemployed again. This time it was Bele Chere that did it.
The first day of Bele Chere, buses seemed to be mysteriously cancelled, with no reason given. None of those running appeared to be on time. … I have never seen such ill planning in my entire life.
[M]y main focus in this letter is to ask why the Transit Commission is not addressing correcting the most important aspect of having a transit system — buses leaving on time and getting people to their destinations.
The Monday after Bele Chere, one run I personally needed to catch was so late (by 45 minutes) that that run was skipped for the day, with no regard for the chain of dominoes. … I have learned the hard way that the staff of the Asheville Transit System simply does not care that each action affects at least one person, and sometimes in a dramatically negative way. …
I have attended meetings of the Transit Commission, given my concerns and heard much discussion of millions of dollars budgeted for new buses, with that being given top priority. My question is, where are the new buses? Where is the actual money? Does it really exist? If it does, where is it going? …
A public audit of the Asheville Transit System is in order. Elected Transit Commission members are in order as well.
Why is there not a fleet of two or three extra buses sitting in waiting at the station to leave precisely on time to cover when a bus is late? Those buses could be rotated throughout the day, and buses could leave on time. According to the budget, millions of dollars are there to pay for it — easily. Why is this simple, common-sense solution not in place? The only answer I can think of is that the money for new buses is not actually there and these buses can't be purchased. So, is this indeed the case?
What can be done to implore and ensure the Commission addresses and solves these and other issues while the transition to the new routes is occurring?
— Keef Robert