I agree with Jim Meiring’s comments on airport signage [“Thumbs-down on Airport Parking Signage,” July 18, Xpress]. We paid $220 for 10 days of parking because the long-term lot was full. When we complained to the person taking (robbing us) of our money, he said there were large signs saying to use the covered parking, and he also was condescending about it.
It’s bad enough that traveling by air is not so much fun anymore, but to add insult to injury, parking is highway robbery. When is the long-term lot ever open anyway? The last three times (since the garage was built), it’s never available. We are flying out of Asheville in December and won’t park there. We will stay overnight in a hotel where we can leave our car for free and get a restful good night’s sleep out of it.
— Eileen Janowski
Editor’s note: Xpress contacted the Greater Asheville Regional Airport Authority with a summary of the letter writer’s points and received the following response from Tina Kinsey, director of marketing, public relations and air service development: “AVL is the second-fastest growing airport in the country. We have been responding to this growth in many ways, including constructing the new five-story parking garage. We understand that passengers may prefer one parking option over another; however, it is impossible to guarantee availability. It is true that the Long-term Lot has been full many times this summer, and passengers must choose another option (Short-term or Garage). We post pricing for all parking areas at the gated entrances, and we include an alert on our website that the Long-term Lot can fill quickly. Coming soon is an automated car-counting system that will communicate in real time the available spaces in each of our parking lots and garage. We will also continue to promote courteous, helpful service. We thank our community for flying local and for their patience as we continue to respond to unprecedented growth.”
Kinsey also notes that more info on airport parking can be found at avl.mx/588.