Press release from Mission Health:
Mission Hospital is proud to announce that it is one of America’s 50 Best Hospitals for 2024, according to new research released by Healthgrades, the leading marketplace connecting doctors and patients. This achievement puts Mission Hospital in the top 1% of hospitals nationwide for overall clinical performance across the most common conditions and procedures. This is the 9th consecutive year Mission Hospital is among America’s 50 Best, and Mission is the only hospital in North Carolina to make America’s Best Hospitals list.
“The team at Mission Hospital is committed to quality care, and we are proud of this recognition for our hospital and our specialty teams. We continue to work diligently to raise the bar daily and provide exceptional care to our patients,” said Chad Patrick, CEO of Mission Hospital. “We are grateful to Healthgrades for their independent evaluation of our clinical excellence.”
Healthgrades evaluated patient mortality and complication rates for 31 of the most common conditions and procedures at nearly 4,500 hospitals across the country to identify the top-performing hospitals.
Healthgrades awards recognize the top one, two and five percent of hospitals in the country for clinical excellence – providing consumers with resources to enhance their healthcare journey. In addition to being one of the Top 50 Best Hospitals, Healthgrades also recognized Mission Hospital in the following areas, for which we have previously been recognized, for 2024:
America’s 50 Best Hospitals Award™ 2024
1st in the state for Cardiology
1st in the state for Critical Care
1st in the state for Gastrointestinal Care
1st in the state for Gastrointestinal Surgery
3rd in the state for Gastrointestinal Medicine
3rd in the state for Pulmonary Care
3rd in the state for Stroke Care“Healthgrades commends Mission Hospital for their leadership and continued dedication to high quality care,” said Brad Bowman, MD, Chief Medical Officer and Head of Data Science at Healthgrades. “As one of America’s 50 Best Hospitals, Mission Hospital is elevating the standard for quality care nationwide and ensuring superior outcomes for the patients in their community.”
People should do some research of their own on Healthgrades prior to giving HCA/Mission’s self-serving press release any credence. Healthgrade ratings are seriously flawed and subject to manipulation – something which HCA/Mission is adept at doing.
Among many other criticisms, it should be noted that Healthgrades is itself a for profit enterprise that has been widely criticized by more independent entities for inaccurate health care provider information, modified and falsified reviews, poor validation of reviews submitted, faulty data analysis, a rating system which lends itself to selective “seeding” of positive reviews while providing an opportunity to weed out negative reviews, and for coaching providers on how to improve their scores.
HCA/Mission selectively identifies patients and sends out staff to ask patients to complete satisfaction surveys prior to their even being discharged. I have experienced this myself as a Mission patient and had a staff person come to my room, and ask me a series of questions about my satisfaction – including questions about nursing care while the nurse was in the room with us. I did not get to complete the form myself, and the questions were framed in a leading manner. How objective and honest is a patient going to be when they are being asked questions regarding their level of satisfaction with their care, by the people who are providing that care, while one is still under their care? Then, even if a negative review is submitted, providers can also work to have negative reviews removed or modified.
This is a joke, right? A bad joke. That, and it’s as misleading as it gets …right on par for HCA.