Pardee Hospital receives the 2016 Women’s Choice Award® as one of America’s 100 Best Hospitals for Patient Experience

From a press release:

Pardee Hospital has been announced as one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in health care. This evidence-based designation is the only award that identifies the country’s best health care institutions based on Medicare data weighed according to the preference of women in a 2016 national survey of 1,000+ female respondents.

“Women are the Chief Medical Officer for the household, making upwards of 90 percent of all health care decisions. Considering she bears the responsibility of making these incredibly important decisions, the Women’s Choice Award offers a trusted solution by identifying the hospitals that have proven superior patient experience. Finally, a source that shares her values and priorities is available,” said Delia Passi, CEO and founder of the Women’s Choice Award.

The list of award winners, including Pardee Hospital, represents hospitals that create an extraordinary patient experience for women and their families by providing exceptional care.

“The team at Pardee Hospital seeks to not only provide the best in health care, but also the best patient experience,” said James M. Kirby, II, president and CEO of Pardee Hospital. “We recognize patients are also consumers and have a choice where they receive their health care. Patient satisfaction is hugely important to us and we are proud to be recognized as one of the 100 Best Hospitals for Patient Experience.”

The America’s 100 Best Hospitals scoring process is unique in that it is the only national list that focuses on what matters most to women when choosing a hospital. For 2016, the most important considerations were patient’s willingness to recommend, doctor and nurse communications, staff help, pain management, cleanliness and explanation of medications, in that order.

The qualification process begins with scores derived by the Centers for Medicare and Medicaid Services for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. Our national survey of women determines which questions in the HCAHPS survey, completed by patients after discharge, are most important to them in determining their satisfaction with their hospital stay. A weight is given to each of the most important questions.

The responses to those questions, weighted accordingly, results in a numeric score for each hospital reporting valid HCAHPS data to the Centers for Medicare and Medicaid Services. The scoring is totally objective and uniform. The best 100 scores in each of the four hospital bed size categories (less than 100 beds, 101-250 beds, 251-400 beds, and more than 400 beds) determine the recipients of the America’s 100 Best Hospitals for Outstanding Patient Experience award.
For more information on the 2016 America’s 100 Best Hospitals for Patient Experience, visit womenschoiceaward.

Pardee Hospital is a not-for-profit community hospital founded in 1953 and is managed by UNC Health Care. The hospital is licensed for 222 acute care beds. The hospital has several locations separate from the main campus and a comprehensive physician practice network. For more information or to find a physician, visit pardeehospital.org.

The Women’s Choice Award® is a trusted referral source, empowering women to make smart healthcare choices by identifying the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and clinical excellence. The Women’s Choice Award was recently honored as #1088 on the INC 5000 List of America’s Fastest-Growing Private Companies in 2015, as well as selected from more than 500 nominees for Florida Companies to Watch in 2015, a statewide program managed by GrowFL, which celebrates the Florida’s top second stage companies. Visit womenschoiceaward to learn more.

The information contained in this release is not permitted to be used in a non-press-related context without the express prior written consent of the Women’s Choice Award.