Letter: Scam reinforces beliefs about banks

Graphic by Lori Deaton

I was very pleased for the woman who got her $95,000 back from the scam with her house purchase [see avl.mx/6mw]. What I would like to know is: How did SunTrust “miraculously” find this money when first just blowing the woman off and saying, “It’s gone.” Did they even look? Apparently not, because when they did, they found it.

Kudos to the person who actually did look and fire the jerk who didn’t care enough to do the same sooner. This just reinforces the belief that banks only care about themselves and public image as reported in the media.

— Stephen Schulte

Editor’s note: Xpress contacted SunTrust with the letter writer’s points and received the following response from Hugh Suhr of the bank’s corporate communications department: “An incident such as this highlights the broader industry issue of fraudulent wire instructions and underscores the importance of confirming wire instructions that are received. Wire transfers are more complicated transactions to reverse for various reasons, so it’s important to report the fraud quickly. As always, we are committed to working with clients and nonclients in these situations, and are pleased when we are able to help resolve such an issue.”


Thanks for reading through to the end…

We share your inclination to get the whole story. For the past 25 years, Xpress has been committed to in-depth, balanced reporting about the greater Asheville area. We want everyone to have access to our stories. That’s a big part of why we've never charged for the paper or put up a paywall.

We’re pretty sure that you know journalism faces big challenges these days. Advertising no longer pays the whole cost. Media outlets around the country are asking their readers to chip in. Xpress needs help, too. We hope you’ll consider signing up to be a member of Xpress. For as little as $5 a month — the cost of a craft beer or kombucha — you can help keep local journalism strong. It only takes a moment.

About Letters
We want to hear from you! Send your letters and commentary to letters@mountainx.com

Before you comment

The comments section is here to provide a platform for civil dialogue on the issues we face together as a local community. Xpress is committed to offering this platform for all voices, but when the tone of the discussion gets nasty or strays off topic, we believe many people choose not to participate. Xpress editors are determined to moderate comments to ensure a constructive interchange is maintained. All comments judged not to be in keeping with the spirit of civil discourse will be removed and repeat violators will be banned. See here for our terms of service. Thank you for being part of this effort to promote respectful discussion.

Leave a Reply

To leave a reply you may Login with your Mountain Xpress account, connect socially or enter your name and e-mail. Your e-mail address will not be published. All fields are required.