Henderson County COVID-19 Call Center numbers flagged as spam

Press release from Henderson County:

The Henderson County COVID-19 Call Center has made changes to the way it will contact individuals on the COVID-19 Vaccine Waitlist.

The Call Center was made aware this week that the number used to contact individuals for vaccine appointments, 828-585-4700, was being flagged as spam. The cause of this problem is unknown at this point. To work around this issue, the Call Center will make calls coming from different lines rather than the centralized 828-585-4700 phone number.

Calls will come from a phone number beginning with 828-347-XXXX. The last four digits will vary. There is a chance these numbers could also appear on the phone as spam. The Call Center encourages everyone on the waitlist still expecting a call to answer their phone when a number containing 347 as the middle digits appears.

Everyone who registers for the waitlist is assigned an ID number via email. AdventHealth Hendersonville, Blue Ridge Health and Pardee UNC Health have set aside a portion of their allotments to help vaccinate those on the Henderson County Department of Public Health’s waitlist. The assistance from our community partners means that the Call Center will be making calls to individuals with ID numbers 11,457 and under.

The COVID-19 Vaccine Waitlist remains open only to those eligible under Group 1 (healthcare workers ) and Group 2 (65 and older) at this time.

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