Marshall phone carves out space for spirituality and grief

Just off state Highway 213 in Marshall, a 1940s rotary phone sits inside a white, glass-paned phone booth, overlooking a garden and, in the distance, a ridgeline. While not physically connected to any network, the phone facilitates spiritual connections. Here, visitors can pick up the handset, “call” their lost loved ones and release whatever words they wish to communicate into the wind.

As Western North Carolina continues to grapple with the coronavirus pandemic, the wind phone’s creator, Susan Vetrone, hopes the space will offer respite and a glimmer of hope to anyone struggling with the complex emotions that accompany loss.

“People are carrying around a lot of grief,” explains Vetrone, a Marshall resident who conceptualized the project this June and oversaw the booth’s installation in October. “It’s hard to lose people you love. … I hope this helps to relieve some of that angst.”

The concept for the Marshall wind phone, says Vetrone, is based on the original “phone of the wind” in Otsuchi, Japan, created by garden designer Itaru Sasaki in 2010. Sasaki initially built the phone to cope with his grief over his dead cousin. But after a tsunami and its aftermath killed 20,000 members of his community the following year, Sasaki opened the site to the public. In the subsequent three years, the booth became a community cornerstone, receiving over 10,000 visitors.

Vetrone first heard the story of the wind phone as she was mourning her mother’s battle (and eventual passing) with Parkinson’s and dementia. “It really moved me,” she recalls. “I immediately started seeking out a way to make it happen here. I wanted it to mirror — almost exactly if it could — the Japanese phone booth that brought so many people comfort.” 

Replicating the style of the original wind phone wasn’t easy. Vetrone had to sift through many red, shiny “UK- style” booths before eventually tracking down a plain wooden one, which she then painted white. “We wanted the feeling of lightness and spirituality,” she explains.

And to evoke traditional Japanese architecture, Vetrone commissioned local sculptor Steve Reed to create the booth’s ornate copper roof. She also weatherized the structure and installed solar lights inside the booth so visitors could make calls after dark.

Neighbor Sherrye Perry, who has lost both of her parents and visits the wind phone often, appreciates that it gives her the space to “say what you need to say.”

“It reminds me that there are all different ways and resources and paths to communicate with — at least in my mind — my creator and my ancestors,” Perry adds. “That we are surrounded by a great cloud of witnesses. I can’t see them, but you can feel them. And they see me, and I feel uplifted by knowing that.”